Interworld - Testimonials from happy customers

Testimonials and references from satisfied Customers

At 08:43 AM 10/15/2014

From: David G
To: Gerry
Subject: RE: Our recent order

Gerry,

I wanted to say a sincere thank you for helping us with the order we placed for our client. Because of you we maintain the image of being the “go-to” people, able to do things other vendors cannot. If you hadn’t been prepared to put so much effort into an order for an unknown customer, with an unknown potential, under such tight time restrictions, we’d never have made it, as we truly had no other options at that point.

I have been told by our client that they want their vendor (us) to stock some items for quick future service, so when I get back in the office I will call you to get a better understanding of models/features and pricing, and will place an order.

In addition, it is my intention to approach another of our large clients about your products (vs. the competition) and hope that this will raise a much bigger opportunity for both of us (as the alternative client manufactures a much higher volume than Client A).

Back to my original point, a genuine thank you for your help and hope we can repay your efforts through future business!

As a final note, I think that Helen in your office is a star – lovely personality, very happy and eager to help – hard to find these days!!

Regards,

David
General Manager

I own a drafting business ( I'm the only one here) and have grown accustomed to depending on my Summagraphic V digitizer for 17 years. When it started misbehaving I was rather desparate as all my work depends on the digitizer. After consulting with a tech support person, I was convinced there was no hope for my digitizer.

By chance I had a phone number I had on my User's Guide for a long time and called that number . I was connected up with Gerry and had just about finished the sale when I started telling him the weird things my digitizer was doing.

He suggested that he take a look at it and after working his magic, it now seems to work normally! I am extremely grateful that he took the time to help me out and by so doing, did himself out of a sale. However, nothing lasts forever and whenever this tablet does die I know which phone number to call. And perhaps I'll be better able to afford a new tablet then.

I really appreciate Gerry's patience, skill and concern. Thank you for having such a great employee.
Sincerely,
Cathy Tarte,
Precision Drafting Services,
Houston, Texas 713 660-.......